FREQUENTLY ASKED QUESTIONS
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Some of my pieces can be sent out the next working day and arrive with you the day after, depending on the delivery method selected at checkout. Other pieces are made to order and this process can take up to 5-6 working days. If you are in any doubt, please contact me email@example.com.
During busy periods, production time may be extended.
I NEED MY ORDER URGENTLY, CAN I GET IT SOONER?
I will do my best to facilitate urgent requests, though I cannot make any guarantees. Please contact me firstname.lastname@example.org before placing your order if you require urgent delivery.
DO YOU OFFER GIFT VOUCHERS?
I am working on organising gift voucher availability and will announce this here soon.
HOW WILL I KNOW WHEN MY ORDER HAS BEEN SENT?
You will receive a dispatch email with your tracking number once your order has been dispatched.
DO I NEED TO SIGN FOR THE DELIVERY?
If you have selected a special delivery service you will have to sign for your parcel.